Privacy Notice
Effective date: 4 October 2026
TRUIZ Intelligence Enterprise (“TRUIZ”, “we”, “us” or “our”) respects your privacy and is committed to handling personal data responsibly and in accordance with applicable Malaysian personal data protection requirements.
1. Personal data we may collect
When you contact us through this website, we may collect information such as:
- Name
- Work email
- Position or title
- Preferred contact method
- WhatsApp or mobile number, where provided
- Organisation
- Industry
- Company size
- Whether you are the budget owner or part of the decision process
- Enquiry topic
- Message and other information you choose to provide
We may also collect limited technical and source information when you use the website, such as referral or campaign information, device and browser information, pages visited and website interaction data.
If analytics tools such as Google Analytics 4 or Microsoft Clarity are enabled, those services may also collect website usage information in accordance with their own privacy practices.
2. How we use your information
We may use your personal data to:
- Respond to enquiries and communicate with you through your preferred contact method
- Understand your organisation’s needs and the nature of your enquiry
- Explore potential services, programmes, partnerships or other business opportunities
- Manage business relationships
- Understand how visitors find and use our website
- Improve our website, services and communications
- Meet applicable legal or regulatory requirements
We do not use information submitted through the Contact form for unrelated marketing purposes without an appropriate basis or consent.
3. Sources of personal data
We generally collect personal data directly from you when you:
- Submit the Contact form
- Contact TRUIZ by email, WhatsApp or other business channels
- Share information with us during business discussions, events or professional interactions
Some technical or website usage information may be collected automatically when you visit the website.
4. Service providers and disclosure
We may use service providers to operate and support this website.
Contact form submissions are currently processed using Netlify.
If enabled in future, website analytics may also use services such as Google Analytics 4 and Microsoft Clarity.
These providers may process information outside Malaysia. Where applicable, we will take reasonable steps to ensure that personal data is handled appropriately.
We do not sell personal data.
5. Required and optional information
Certain Contact form fields are required so that we can identify and respond to your enquiry.
Other fields are optional and help us understand your organisation, context and preferred method of communication more effectively.
If required information is not provided, we may not be able to respond fully to your enquiry.
6. Retention and security
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, for legitimate business needs, or as required by law.
We take reasonable steps to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
7. Your choices and rights
You may contact us to:
- Request access to personal data we hold about you
- Request correction of inaccurate or incomplete information
- Ask questions about how your information is used or retained
- Withdraw consent or request limits on processing where applicable
8. Contact
For questions relating to this Privacy Notice or your personal data, please contact:
TRUIZ Intelligence Enterprise
Email: contact@truiz.com.my
This Privacy Notice may be updated from time to time to reflect changes in our website, services or legal requirements.